Obtaining a sample pack for fitting to your staff is the most accurate way to ensure you have ordered correctly.
We can freight a sample pack to your place of business.
Samples will be charged out at either RRP or under a Wholesale Service Agreement.
*Service fees and freight costs incurred are non-refundable.
Samples can be returned to us within 48 hours (or otherwise agreed upon prior)
Upon receipt of returned samples, we will raise a credit to your account .
This credit will be placed against the total value of your invoiced order.
Please Note:
We use Courier Services for all deliveries.
All deliveries require a signature at time of delivery.
We will only ship to a place of business where someone is in attendance between the business hours of 8:30 am to 5 pm Monday to Friday and able to sign for deliveries.
If a signature cannot be attained by the courier at time of delivery, your package will be returned to the dispatch depot for re-delivery or collection.
A calling card will be left at your premises by the courier notifying you of the attempted delivery and advising of further instructions.
A re-delivery fee may apply and is payable by the receiver.
This will be charged to your credit card and is non-refundable.
This fee does depend on the courier service we use for your delivery in your area. Some will not charge a re-deliver fee whilst others will
Courier services we use will vary depending on delivery volume and the area of delivery.
These factors are mostly beyond our control
For these reasons we recommend delivery to a business address is always best.
If you work from home or your opening hours are not standard business hours, then we advise selecting a business address of an trusted associate business for your delivery.
Thank you
